Customer Testimonials
The 2023 INFINITI QX50 LUXE 4D Sport turns heads with its sleek exterior design, 19" silver painted aluminum alloy wheels, and a clearcoat paint finish. The interior is just as impressive, featuring leather seats, aluminum interior accents and premium sound system with SiriusXM radio and INFINITI voice recognition. One of the standout features of this luxury SUV is its advanced technology including an upper 8" HD touch screen, lower 7" HD touch screen with wireless Apple CarPlay and Android Auto capability and Wi-Fi hotspot capabilities.
I worked with Nathan Baginski to purchase my car. It was probably the only solo car buying experiences I've had where I didn't feel pressured. He was responsive to questions and conversations about turning in a leased vehicle before I came in, scouted the car I was looking for, found it, and got me in it without any drama. Very easy experience, I would definitely go back. But not for a long time - I love this car. 🙂
Great assistance from James Williams, helped me find a car within my budget and wants and also continues to answer questions about features and functionality of the vehicle even months after purchasing. Great service and the best person to find the car you need in a market that is difficult to navigate.
I typically don't have awesome experiences at car dealerships, but Motor Werks INFINITI was a welcome change. Steve Mink was the salesperson I worked with, and he accommodated any questions/concerns I had about the car or services. The team detailed my purchased vehicle, took my trade-in vehicle with zero issues, and got me out of there with a deal I'm happy with. Another plus is the massive Motor Werks inventory I got to check out during my time walking around the dealership. Ali Nauraiz from the management department also helped me by describing available purchasing options and ...
Easy to work with and was able to accommodate me as a long distance buyer.
My first experience, buying a vehicle sight unseen… The team did a great job for us with a personalized video walk around and directed us to a quick path towards the purchase.
James Willams and Motor Werks did an excellent job on my purchase of a used vehicle. This is the fourth vehicle I have purchased from the dealer. James and his Manager Tony Burlini were top shelf.
Everyone from Infinity and Moto Werks was extremely helpful and ethical. My sales person Geoffrey Miller very knowledgeable, which made the sales process enjoyable.
Great customer service and communication Geoff was responsive during the entire process. One of the better experiences I’ve had
Nathan and Taylor were excellent to work with. They were fast, knowledgeable and attentive to all of our questions and concerns! Our car is only 48 hours old and I’ve already recommended them 4 times!
Geofrey was vey knowledge and helpful and made the buying process as easy as possible for us.
Geoff was an amazing salesman. I would highly recommend purchasing a car with him. Very smooth and easy process.
Amazing and clean dealership. Very well maintained, including both service and sales. Geoffrey did an amazing job helping me purchase my new to me RS3 and made it such a simple process!
The dealership is conveniently located and easily accessible. Spacious showroom with ample cars on hand to interest most buyers.
Very smooth transaction and staff was super friendly from the moment I contacted them with email through my vehicle pickup. Vehicle was very clean and great condition as described. The entire dealership was impressive and was enjoyable to see all the different makes available. Overall fantastic experience and worth the 4 hour drive we made to go there. Would recommend to anyone to work with MotorWerks of Barrington. The staff I worked with (Steve, Nathan, and Manny) was with the INFINITI line but they can assist with anything.
Thanks, Nathan Baginski. Super happy with my new QX60! Looking forward to enjoying my new ride. I must say that this was my best car shopping experience ever. I was very pleased with the professionalism and their attention to details, this was a very positive experience to deal with an honest dealership that presented all the facts and fair price up front. They went above and beyond what I expected.
It wasn’t the dealership itself, but the salesmen which made this experience excellent. Nathan Baginski was transparent and made this experience seamless, especially for a first time buyer such as myself. From working out a deal, offering a very reasonable package, to dealing with paperwork, other hurdles, and doing so two to three hours after the dealer closed: I’d come here again to buy a car in the future without a second doubt. Tony, appreciate the snacks.
Geoff was knowledgeable and not pushy. The purchasing process was fast and relatively easy. All around great experience.
Beautiful dealership, very helpful people, easy buying process. From entrance to driving away with my car, I never uncomfortable.
Everyone at Motor Werks is absolutely amazing at what they do! The level of care and expertise is incredible. I appreciate how thorough the salesman are in the services they provide. I worked with Steve Mink in leasing my first car and it was an all around pleasant experience. I plan on working with him again for my future needs.
I worked with Motor Werks Porsche of Barrington, IL, their sister company, all part of the Motor Werks family of companies. I had previously owned a Mercedes CLK 55 AMG which they serviced so we had "history". They did a wonderful job in handling my transaction. All pricing was clear and fair and the after purchase up-sale (i.e. the "true coat") was handled without undue pressure. I bought a 2018 Porsche Macan GTS that had 40K miles so I bought the extended warranty. I loved my experience and I love the car.
Great working with Frank and his team. Easy transaction. Highly recommend this dealership. Very professionals. Dealership was clean and comfortable.
It was a pleasure working with Nathan and Taylor. They changed my view of the brand INFINITI. Would definitely recommend this dealership to my fam and friends.
Fantastic experience at the dealership. Steve Mink was extremely helpful with our new car purchase.
Stopped in to look at a car last minute, Nate was very helpful and flexible getting me a test ride and working with me as I was from out of state. Needless to say everything worked wonderfully and I went back to pick it up. Was one of my best car buying experiences.
Always good customer service and efficient. I have always had a detailed explanation of service.
John was a no pressure salesman and was friendly. He also took the time to explain how the basic controls operated and even hooked up my phone to the Bluetooth. A great purchase experience. They also cleaned and detailed the car.
This is a great dealer to service my vehicle. The service consultants are polite and attentive.
Great place to get your car serviced! they are fast and friendly. It was overall a great experience!
Bought my new 2021 Nissan Rogue from dean and he was incredible to work with from start to finish. Let’s face it buying a car is a long, typically stressful situation so it’s helpful to have a great salesperson thru it. We were lucky to have dean, if I’m in the market again he would be the first person I contact! Thank you for all your hard work
Easy to do business with. Great selection of vehicles. I would definitely go back to MotorWerks!
It took 7 months before we received our QX80 and it was worth the wait! The vehicle looks amazing, especially after we blacked out the chrome and the windows! Working with Nathan Baginski was a pleasure. My wife and I enjoyed his sense of humor along with his knowledge of our vehicle and all the after market items we added. Nathan introduced us to Taylor and he was a pleasure to work with while we finalized all the details on our vehicle we were trading in, the new QX80 we purchased, along with all the extras we added. I’ve purchased ...
Very satisfied with my process from start to finish you met my needs and wants and work was professional and helpful
I have bought 4 Infinitis from Motor Werks now and Dean was a great person to work with. I can be a bit chatty and he didn’t mind at all. Love my new car!
It was possible the easiest car buying experience I’ve had. And I’ve purchased too many to remember
I purchased a 2013 QX and we were treated like we bought a 2022. I would recommend Motor Werks to anyone looking to buy a vehical
They were able to find a vehicle that exactly met our preferences, and did a good job of communicating before delivery and also after the sale
Dean is an AMAZING person to work with. We have bought 3 vehicles from him already. He always makes sure we are happy and always follows up after the sale! Great customer service.
Great communication I live couple hours away worked a deal over the phone answered all my questions had paper work and the vehicle pulled up upon my arrival had me in and out with everything we had agreed on even came in on his day off to make sure I was taken care of!
It was a smooth process, Geoffrey and Ali were very easy to deal with .I’ll definitely return when i will be in the market for a car
Awesome dealership! Seth (sales manager) and Steve are the best and took great care of us. Would recommend to family and friends with confidence.
Mark is the man! Seamless transaction from start to finish. I showed up just before the end of their day. The team stayed late to get the deal done. It was a pleasure working with Mark and the team. I am still driving the m4 and would definitely use Mark again.
Beautiful dealership people were very helpful my salesman Geoffrey miller was very professional and helpful with the purchase of my vehicle would not hesitate to buy from him again
Dimitri was a pleasure to work with, transaction was easy and transparent. Very pleased with the new car!
Friendly environment and pleasant buying experience. I was an out of state purchaser and appreciated the whole process from test drive to leaving the lot completed in 24 hours.
Found the car we wanted with the right color despite market pitfalls that lasted about five months
Steve was a pleasure to work with and very responsive. We found the car and reached out from out of town and a seamless week later that vehicle was in our driveway. All in all a really easy process and beat the hours typically spent in the dealership!
Great experience, they were able to get more for my trade in than any other place had quoted me for. Geoffrey was thorough, smart, knowledgeable, and went above and beyond just buying the car.
Geoff was great to work with. Very thorough and took his time with us. Would recommend him to anyone!
Jeff and the finance team did their best to get me into a nicely optioned out SUV. They were patient and thorough yet efficient in getting me into the vehicle.
Phenomenal experience from start to finish. We've worked with Ali for over 5 years, and it's been a smooth process getting a car through him and motor werks everytime! Geoff was the sales rep who helped us this time, and he was the most hassle-free, modern car salesperson I've ever dealt with. It felt like I was shopping with a friend. I highly recommend Geoff when purchasing your next ride!
Dean was extremely thorough, kind and patient with us through the entire car purchase experience. He made the process smooth and quick - I think it may have only taken 30 minutes to get financing and all paperwork completed!! I was so impressed with his customer service and will definitely recommend him to my friends and family!!! I feel blessed to know him and his manager Seth!!
Frank was kind considerate knowledgeable and answered all our questions. Excellent experience. Recommend him highly
Excellent service! Employees are professionals,and very helpful! Don't put pressure on you to buy.Highly recommended this place
Real professionalism between Ryan and Ali. They showed me a dozen cars and never did I feel like it was hassle for them. They were able to get me such a great deal on my car that I immediately started looking for a second car to buy there. This dealership will be receiving my business for a very long time.
Kira in service department is amazing. She is personable and professional! Super quick response time and took care of a concern that I had (which turned out to be nothing) after purchasing my 2018 certified q50 (Vesko (client advisor) and his manager Patryk is a pleasure to work with)! Kevin gave the personal touch of installing my newly ordered license bracket near closing time! Highly recommend INFINITI Motorwerks!
We drove over 3 1/2 hours to meet with Dean. He did an excellent job explaining everything and was very efficient! Highly recommend!
Very helpful answered all of our questions. He did everything he said he would do, never felt any pressure to make a decision and buy from him again anytime!
From the 1st contact through the whole process this group was easy to work with and strike a deal. Fair negotiations on price and trade in and no pressure to strike deal. Highly recommend Nathan Bagninski did what it took to make the final deal.
Solid inventory, great service. Dean made the entire process so simple and efficient. Great communication, friendly, excellent handling of the sale.
Great experience at Motor Werks, Dean was especially helpful in guiding me through the car buying process. He is down to earth and knowledgeable at his craft. Would recommend Dean and Motor Werks to any others looking to make a New/Used vehicle purchase.
The service was great. I don't see how they could have serviced my car any better.
This was a wonderful experience overall, the client advisor I had was Mark Smith. He made purchasing my first car myself an experience to remember. He was very nice, cooperative, understanding, and helpful from beginning to end. The best part was everything was done through his office so there was no going constant back and forth anywhere to be fully registered for the vehicle. I have no regrets with my purchase and I wouldn’t have wanted to go anywhere else or work with anyone else through this memorable experience.
Top notch experience in completing my lease buyout with Nathan at MotorWerks in Barrington. Very straightforward and honest dealing. I'll be glad to buy my next INFINITI (or BMW, Mercedes or Porsche) here.
Went to get a new car and my salesman Nathan was the best ! Fast and smooth and explained me everything I needed to know once making my purchase and now I’m really happy with my ride !
John Gregory was terrific! John was easy going, got me a great number for my trade and a great price on the new vehicle. I would buy another vehicle from John and Motor Werks as well as refer him to my friends and family without hesitation.
Kevin will get you in and out. Trustworthy dealership, keeps you updated about issues found.
Dean was amazing! Great communication and delivered on his word. He made the process extremely easy and stressless. Motor Werks has a great inventory and streamlined process.
Above and beyond any dealership I have ever been to, fair price and extremely great customer service
Highly Recommend. Helpful staff. No pressure, didn't feel rushed. Not only did we get a great deal, Frank was very easy to work with and made the process simple and fast.
Don’t need to go anywhere else, premium cars at a good price. Really nice place to shop at motorwerks. I ended up buying more than one car that week.
My Infinity vehicle was purchased at your dealership in 2008. Your service department has performed during that time all maintenance needs and requirements in good turn. At my age I intend to keep on driving this vehicle until one or both us give out. This, incidently, is the best car I ever owned.
A great and accommodating firm to conduct business with. Adding to this, an incredible staff of individuals at every level. I can't write this review without acknowledging my client representative, Dean Dimitri. Thanks for the opportunity to deal with such a complete professional.
Excellent service. Relaxed environment. Knowledgeable staff. John made the process pain free and enjoyable. Thanks for everything.
We had the absolute pleasure to work with Steve Minks. Steve went above and beyond to to provide an excellent personal experience. This hands down was not only the easiest car buying experience we have had but the most pleasant thanks to Steve! Motor Werks INFINITY as absolutely gained a customer for life!
Taylor LeHotan was great to work with and answered all of our questions regarding the new QX50 features and the financing terms. My wife and I never felt pressured and it was actually a pleasant experience purchasing a new car here at Motor Werks Infinity!
The Service Dept. is very good. The work was very well done. Kevin is an excellent service advisor. He is very friendly and professional! I would highly recommend Motor Werks and Kevin.
Knowledgeable staff with a caring viewpoint to assist you with your exact needs!
Great service and efficient. Dean did a great job. Was friendly and provided good service and went out of his way to provide a great experience.
Constantine was great with following up on all of my questions. Very knowledgeable about the details of the vehicle and clearly enjoys cars and his work. I would recommend him to anyone looking for a vehicle in the greater Chicagoland area
The purchase of the vehicle was not like no other experience in buying vehicles. My immediate impression was the warm reception into the showroom by the sales representatives who went out of their way to get me to the appropriate person I was scheduled to meet with. I test drove the car of interest. Also, my trade-in value exceeded expectations. Finally, getting financed was the quickest turnaround I ever experienced. I would do business here again. Thanks to Seth and John, I was able to drive away in my new vehicle the same day.
I found the car I was interested in online and reached out to Motor Werks and immediately received a call back from Dean, who helped me throughout the entire process from start to finish. He was very patient and helpful and provided me with all the information I needed prior to visiting the dealership (since it was about a 3 hour drive for me). The process at the dealership went well - I was able to test drive the car and address the concerns I had. There was even a typo on the listing saying the car came with a CPO ...
The Salesperson was very good, Made me really comfortable and I was very impressed with all the options that he presented for me , I would highly recommend my family and friends to this dealership.. Great experience
We had an excellent experience! Dean sent us all the information we needed to make the drive to Chicago to purchase our vehicle. We would use Dean again to help us with another vehicle!
Great experience no pressure didn’t feel rushed, I highly recommend Dean Dimitri, Ali Nauraiz and MotorWerks if you are purchasing a vehicle this was the easiest dealership I have ever worked with!!
Dean was super patient with me as I searched for my new car. Once I made my decision Dean had everything done and ready for me when I walked in to the dealership. Awesome experience!
Taylor, Seth, Nate & Ali in Infinity worked collaboratively to get me in my new Maserati. They went above and beyond the Motor Werks expectation of excellence.
Been getting cars from motorwerks INFINITI for over 10 years. Though faces have come and gone, the quality of my vehicle and the process in getting me in the latest models remains the same...Outstanding. Can't say enough about Dean Dimitri. He has a bright future and was a pleasure doing business with. I'm referring family and friends to him. Another person I need to mention is Seth Gibrick ( management infiniti) this man went above and beyond to continue to keep me happy and my business in riding away with my new INFINITI. Both these gentlemen made this process ...
Will do his best to get you a great deal on a vehicle. Very knowledgeable, very friendly and great customer service. He has helped in everyway possible everytime
I purchased a used vehicle from this dealer and had an excellent experience dealing with there sales rep Anna Marie Horn. I recommend that you ask for her to assist you should you visit this dealer, you will be happy you did! Judd L
We just leased our third car from Motor Werks and couldn’t be happier with the experience. We’ve worked the last two times with Steve and Seth and they went above and beyond to get us in the car we really wanted. They are by far the best dealership I’ve dealt with. Highly recommend them!!
The entire team, Steve, Tyler and Pat, were professional and courteous. They were extremely knowledgeable about BMW's products, warranties and service requirements. I appreciated their non-pressure approach and they bent over backwards to give me a fair price for my INFINITI trade-in. Without question, I would recommend them. It's the way car buying should be!
Worked with Dean when purchasing my vehicle from out of state and he was very easy to work with. Easy process all around and got my car shipped within a week or so. Thanks
I had another seamless leasing experience with Motor Werks concerning out INFINITI QX60. John Gregory made sure all my questions were answered. He explained everything in simple terms and made the experience painless. I would recommend Motor Werks of Barrington to anyone in the market for a new vehicle.
He was very kind and friendly. Answered all the questions I had for him. Very welcoming as well and would recommend him and the dealership to others.