Probably one of the easiest car purchases I’ve ever made! Brian (my sales rep) was extremely knowledgeable, answered all of my questions and made me feel confident I was making the right decision! He didn’t try to force my hand, there was no pressure at all, I ironically saw a similar vehicle at a different dealership and the process left a very bad taste in my mouth, the experience at motor werks left a pleasing taste on my pallet if you’ve ever considered purchasing a quality predriven car you owe it to yourself to see what they ...
We had the absolute pleasure to work with Steve Minks. Steve went above and beyond to to provide an excellent personal experience. This hands down was not only the easiest car buying experience we have had but the most pleasant thanks to Steve! Motor Werks INFINITY as absolutely gained a customer for life!
Taylor LeHotan was great to work with and answered all of our questions regarding the new QX50 features and the financing terms. My wife and I never felt pressured and it was actually a pleasant experience purchasing a new car here at Motor Werks Infinity!
The Service Dept. is very good. The work was very well done. Kevin is an excellent service advisor. He is very friendly and professional! I would highly recommend Motor Werks and Kevin.
Simple. Worked out a price by text, we agreed and when the car arrived Anthony took the time to show us the car and how all of the features worked.
Great service and efficient. Dean did a great job. Was friendly and provided good service and went out of his way to provide a great experience.
Excellent customer service while getting my oil change. Kelly was professional, knowledgeable and courteous. He had my car ready to go earlier than expected. Five star service!
Knowledgeable staff with a caring viewpoint to assist you with your exact needs!
Constantine was great with following up on all of my questions. Very knowledgeable about the details of the vehicle and clearly enjoys cars and his work. I would recommend him to anyone looking for a vehicle in the greater Chicagoland area
The purchase of the vehicle was not like no other experience in buying vehicles. My immediate impression was the warm reception into the showroom by the sales representatives who went out of their way to get me to the appropriate person I was scheduled to meet with. I test drove the car of interest. Also, my trade-in value exceeded expectations. Finally, getting financed was the quickest turnaround I ever experienced. I would do business here again. Thanks to Seth and John, I was able to drive away in my new vehicle the same day.
I found the car I was interested in online and reached out to Motor Werks and immediately received a call back from Dean, who helped me throughout the entire process from start to finish. He was very patient and helpful and provided me with all the information I needed prior to visiting the dealership (since it was about a 3 hour drive for me). The process at the dealership went well - I was able to test drive the car and address the concerns I had. There was even a typo on the listing saying the car came with a CPO ...
The Salesperson was very good, Made me really comfortable and I was very impressed with all the options that he presented for me , I would highly recommend my family and friends to this dealership.. Great experience
Great experience no pressure didn’t feel rushed, I highly recommend Dean Dimitri, Ali Nauraiz and MotorWerks if you are purchasing a vehicle this was the easiest dealership I have ever worked with!!
We had an excellent experience! Dean sent us all the information we needed to make the drive to Chicago to purchase our vehicle. We would use Dean again to help us with another vehicle!
Dean was super patient with me as I searched for my new car. Once I made my decision Dean had everything done and ready for me when I walked in to the dealership. Awesome experience!
Taylor, Seth, Nate & Ali in Infinity worked collaboratively to get me in my new Maserati. They went above and beyond the Motor Werks expectation of excellence.
Been getting cars from motorwerks INFINITI for over 10 years. Though faces have come and gone, the quality of my vehicle and the process in getting me in the latest models remains the same...Outstanding. Can't say enough about Dean Dimitri. He has a bright future and was a pleasure doing business with. I'm referring family and friends to him. Another person I need to mention is Seth Gibrick ( management infiniti) this man went above and beyond to continue to keep me happy and my business in riding away with my new INFINITI. Both these gentlemen made this process ...
Motor Werks was a refreshing experience compared to other car dealers I've dealt with. I would definitely buy from MW again in the future. It was so nice not to have to go to the finance office!
Service manager Erick Swanson and the technician that serviced my car were, as always, exceptional, helpful and took great care of my BMW! Much appreciated!!
Will do his best to get you a great deal on a vehicle. Very knowledgeable, very friendly and great customer service. He has helped in everyway possible everytime
I purchased a used vehicle from this dealer and had an excellent experience dealing with there sales rep Anna Marie Horn. I recommend that you ask for her to assist you should you visit this dealer, you will be happy you did! Judd L
Chris Roehm knows the meaning of being easy to do business with!!! The buying experience at Motorwerks was the without question one of the best ever!!! Car ordered arrived this morning and Chris did everything possible to prepare it for delivery today. Very pleased with Motorwerks team...their cooperation, support and extra effort went beyond my expectations.
Amin and Salmann were the best!!!!! The entire process was fast and easy. They worked with me the finance company to get me a awesome deal. This is my new car buying home
We had a great experience with Barrington BMW team, in particular Agnes Greda, from initial inquiry of New X3 to final walk-through of vehicle. Mainly impressed with build to order option. Vehicle arrived on time and was no hassle ownership of vehicle as expected from the first phone call. I highly recommend this dealership and Agnes as a person with all her great qualities to experience.
Bought a 2018 Grand Sport Vette sight unseen. Mark Smith sent me videos of everything including the under carriage. He found me covered transfer yay and made my purchase flawless. Highly recommend this dealership.
I had the pleasure to buy a vehicle with Frank Yang. He gave exceptional services and I would highly recommend going to him in the near future.
Very happy with inventory. Sales staff was great. Austin and Phil did a great job.
Erik does a great job all around. He listens to concerns, keeps you updated on repair status, and makes sure that you are satisfied with all repair work. Can’t speak highly enough about the job he performs, consistently, every time. He's as good as they get.
We just leased our third car from Motor Werks and couldn’t be happier with the experience. We’ve worked the last two times with Steve and Seth and they went above and beyond to get us in the car we really wanted. They are by far the best dealership I’ve dealt with. Highly recommend them!!
The entire team, Steve, Tyler and Pat, were professional and courteous. They were extremely knowledgeable about BMW's products, warranties and service requirements. I appreciated their non-pressure approach and they bent over backwards to give me a fair price for my INFINITI trade-in. Without question, I would recommend them. It's the way car buying should be!
Worked with Dean when purchasing my vehicle from out of state and he was very easy to work with. Easy process all around and got my car shipped within a week or so. Thanks
I had another seamless leasing experience with Motor Werks concerning out INFINITI QX60. John Gregory made sure all my questions were answered. He explained everything in simple terms and made the experience painless. I would recommend Motor Werks of Barrington to anyone in the market for a new vehicle.
He was very kind and friendly. Answered all the questions I had for him. Very welcoming as well and would recommend him and the dealership to others.
Drove from Milwaukee to Barrington to buy a used 2012 Camaro. We were a little apprehensive/ intimidated buying a used Chevy from a luxury car dealership. Cars on the showroom were $200 k . We met with Boban and he made us feel at ease. Definitely a great guy to work with. Enjoyed our experience at the dealership. Can't say that I have ever enjoyed car shopping but, Barrington Porsch certainly put our minds around ease
Motorwerks is an awesome dealership from the buying process to the service and maintenance lifecycle. We are part of the inner circle program with pre-paid maintenance and protective services whereby we just text the service owner for our contract when it’s time for maintenance and they come to your house and pick up the vehicle and leave a loaner. They are fast and provide excellent care for you as the customer and the vehicle. We are extremely happy and satisfied with our experience.
Buying a car from Motorwerks is a simple process. It was nice now being subjected to the usual car dealer antics.
Great car buying experience hassle free easy people to do business with. I came from over 700 miles away good selection of vehicles had the exact vehicle I wanted painless experience. Highly recommend. Kudos Barrington Mercedes!!!
Been looking for a model X for a few months and called Dean to grab some information and he went above and beyond. Dean also helped arrange delivery of the vehicle since I’m out of state. Great, easy process!
Anthony is an amazing sales person. He takes care of the customers listens to their needs and truly cares for his customers. Me, my family, and friends will come to him. Thanks again Anthony Miss being there with you
Tyler Burmeister was my sales person. He made the process seamless and timely. I got to the dealership at 6:45pm and out by 8:35pm
Yesterday I purchased my new Mercedes Benz truck from the Porsche Barrington dealership. My sales person name was Sharon. I highly recommend that you purchase a car from Porsche Barrington. The service was exceptional! 5 star guaranteed service from the point of when I entered the dealership up until I drove off with my new truck! With all of the vehicles that purchased in the past, I’ve never had such a wonderful salesperson. Sharon was professional, friendly, courteous and very helpful and knowledgeable on answering any questions that I had regarding my new purchase. I highly recommend this dealership! My ...
Mark Smith did a outstanding job working with my wife and I We purchased a GX 60 vehicle and made a friend in Mark. Everyone at the dealership made us feel at home. Thank you Mark for all your help.
Everyone I've met here is always polite, respectful, and willing to help with whatever my need may be. Especially Kevin, making sure I'm being notified and always up to date on my car.
Worked with Elvjis in the Porsche Store. Excellent experience. Elvjis really Knows his cars and made the whole process very easy. Very happy with the car and the overall experience with Motorwerks I would absolutely return to Motorwerks to buy my next car without thinking twice.
I have been servicing my bmw vehicles here for the last 8 years. Victor is a fantastic service rep and is always on point. Great job !!
This establishment is very well run and courteous. They are responsive and Repairs are performed to my satisfaction. They got my vehicle in for needed repairs quickly.
My BMW X5 was out of service waiting for a part and COVID had impacted the availability. After long delays Eric Swanson was finally able to get my car repaired and back to me. Outstanding job! Eric provided a loaner car and communicated with me via text and telephone to provide frequent updates.
My experience at Motorwerks was absolutely PHENOMENAL. I had a fantastic and honest salesman named Tyler. Truly an honest and genuine salesperson which i very much admire. Was Very engaging with me as a consumer and my needs. Provided "at home" hospitality which was very new for me compared to other dealers. Along with the dealership being very clean, amazing, and welcoming. I was very well taken care of by Tyler and the manager Marcin who made sure I left happy. The process was as painless and short as I expected. Very satisfied and will be a returning ...
Great experience, friendly staff, and Tony K went the extra mile to guarantee customer satisfaction. Took care of all questions and concerns I had as buyer.
Brad (sales kid) did an excellent job. While process went well. Pricing was totally upfront. In and out in 90 minutes for test drive and acquisition.
I’ve done a lot of luxury car shopping and I have to say Sharon Lee at motor Werks Porsche is the absolute best in customer service. She goes above and beyond and takes care of everything. She even went so far as to retrieve a pair of sunglasses I had left in my trade-in. The absolute best and worth the trip for this high level of service.
Dean by far is the best in the business. He comes to the table with a very consultative approach. Not only that he got us the best price. He took time to show us all the features of the car and went above and beyond to show us the car by bringing the car to us . You think you know you are in amazing hands with Dean
Went above and beyond and helped me through a tough situation. Got me approved and explained everything thoroughly will being fast. Definitely recommend this place!
Steve Mink helps us buy our new QX50. He came in on an off day during snow to make sure my daughter could check out the car.
I’ve had my BMW serviced there for years and recently upgraded to a new(er) vehicle. Process from start to finish was flawless. I did a ton of research beforehand and their pricing was EXTREMELY competitive. They did every they promised and were very flexible in allowing me to test drive over the weekend to make sure I was satisfied. Best Dealer experience ever. Special shout out to Shreena, our customer manager. She listened and was very knowledgeable.
Steve Mink is the man to go to if you need a car, I already knew what I wanted and he made the process simple and easy
I had a cracked windshield on my INFINITI and Kevin made sure they had all of the parts in stock, kept me informed about the repair, arranged for me to use one of their loaner SUVs, and helped me with my insurance claim. I appreciated greatly his help and time and communication and I will ask for his help again when I need service. Thanks Kevin!
This being my 1st big vehicle purchase I was a little nervous going in, but Rad and Filip both made the process super easy and quick . Had to drive from out of state but it was definitely worth it , they were able to get me the Jeep I wanted for over a 1000 less than other dealerships. I highly recommend this place to anyone in the area , glad I bought here !
Jim Rubey and the entire Motorwerks Team was excellent. Very honest, no surprises and great vehicle. I would definitely buy here again!!! It was a great experience
Started my process with salesperson, Sharon Lee. She was very knowledgeable and helpful. Along the way I met other spectacular members of the Barrington team. I felt as if I was a long time friend of the staff's and treated with much respect. My entire process was super. Sharon was really great to work with, very accommodating, and she went the extra mile to make my experice that much better. I was able to buy my longtime dream car and I couldn't have asked for a better team to do business with. I highly recommend Porsche Barrington for ...
Seamless process. Othello was was so helpful. Patient, smart, and resourceful. I'm a satisfied. Manager came at the END of the deal. Was pleasantly surprised of the overall Customer service. Thank you.
Great service from Chris Roehm and team at MW in Barrington. I am very happy with my new MB! Everyone was very helpful and professional.
I am amazed with the quality of service I received from Jason Glasby at MotorWerks Honda. I brought my vehicle in for scheduled maintenance and Jason fully explained what repairs were needed in detail. He definitely knows his Honda’s which was reassuring! In trying times like these it’s very comforting knowing their are people that care as much about your vehicle as you do. If your Honda needs service Jason is the guy to go see! The facility is amazing as well!
Ii had break issues from previous dealer using cheap parts. Kira was awesome at creatively finding solutions to my problem and didn’t have to go the extra mile but did and appreciated
To Steve Mink our sales person, Eileen and I want to compliment you on the great service today and the help to get through all the simple issues we had with the financing details. Plus you're an excellent salesperson. But where it really started was when I first walked into Motor Werks, you treated me like you treat every other customer that walks in the door. You did not know if I was going to spend $125,000 or buy a used car for $25,000. Never asked, you just said what type of car are you looking for and let me see ...
We bought our INFINITI from John Gregory in 1913 who was very helpful to us. When I brought it in for servicing on Dec. 9th, Kira Kuszynki was the person who I dropped off the car with. I was buying new tires, and it was very helpful to have talked to your "tire expert" a few days before, who was able to inform me of my options on which tire to buy. Then he was able to order them, so they were at your dealership when I brought my car in. Kira was very helpful and arranged for me ...
I have been dealing with this dealership since 1997 and have been very happy with the service and the people that work there! This past weekend I traded my 2 door coupe for a 4 door sedan and Dean was very helpful in getting the process to be easy as I was coming from opt of state and didn’t have much time. This was worthwhile to drive from Kansas!
We purchased the car from out of state and Dean was the best! Extremely communicative, patient and professional and made the process easy! Highly recommend!
Verry nice people, personable would reccomend to anyone. Best dealer experience. Was patient with me. Im a 1st time buyer. Never felt pressured to buy the car.
The salesman, John Gregory, was patient and kept in touch via phone, email, and text through out the entire process. When there was a glitch with the financing the dealer was flexible and understanding. My only concerns that kept me from giving a better rating was the amount of time the process took and the lack of any warranty offered on my used car. One would think that a $15000 used car would have some warranty. Overall I had a good experience and I'm happy with my new, used car.
Dean was very helpful and knowledgeable with the vehicle purchase, it’s specific features and the financing. He works very hard making the buying experience enjoyable for the customer. If I need another vehicle I’ll ask Dean for his help.
Everyone was very friendly and professional. Nice and clean mall. Loved the Starbucks. We were pleased that you followed CDC guidelines for keeping healthy during this pandemic.
Motorwerks of Barrington is the “Nordstrom” of customer service in the automotive industry and I will only buy future cars from this dealership! The level of professionalism and respect that I have experienced with Motorwerks for over seven years is extremely rare these days. A recent and complicated incident proved to me that Motorwerks is loyal to its customers, which is why I have just purchased my third Honda from MW. I had experienced an unfortunate engine problem in my first vehicle. When the extended warranty company vindictively denied my claims because Honda discontinued its use of this particular company, ...
Tremendous service. They earned our business. Friendly, knowledgeable staff. Went out of their way to make us feel welcome. Will definitely go back when it’s time for our next purchase.
Anyone going to a dealership to buy a car know it's a pain in the butt. But when I came to motor works it was the most amazing experience. Friendly and most most importantly HONEST and UPFRONT. They hide nothing from you not only do they tell you and break everything down for but they explain what everything is in detail. Omg. If I had unlimited money I would buy 7 cars one for each day of the week from here. Steve is the best man to see. When it's time for you to buy a car trust me ...
I had a really good experience working with Patryk K. Upfront and honest throughout the whole process. Love my new truck. Highly recommend Patryk and MotorWerks!
I was stranded in a parking lot with my large dog as the FOB wasn't working so car would not start. I mistakenly changed the battery out a few days ago with wrong ones. After calling emergency roadside service, I called Motorwerks to inquire about the correct battery. Rob answered the call and walked me through pressing the red button with the FOB instead of my finger. That worked. I canceled the roadside service and headed home with my dog and promptly replaced the battery with the correct one. Rob really helped me out as my dog and I ...
Ryan was amazing to work with. He looked at my situation and worked with his transport and finance teams to make a deal. He was courteous and was patient. I recommend wholeheartedly.
Super easy to use and the team was great! This was scheduled service, but still needed to get done. Efficient, fast and great- thanks! Will definitely use them again!
Ryan was great to work with, and he made the whole process very quick and easy! I would recommend him and motorwerks to anyone looking to buy a car.
Taylor is professional and knowledgeable. The entire experience hassle-free and the conversation revolved around the features of the vehicle and not the pressure of the sale.
Great experience. Efficient. Polite. Straight forward.
Always top service. Very knowledgeable staff and the cars are always as described.
I purchased a 2020 Acura TLX. I Live in the state of Rhode Island. Sharon picked me up at the airport brought me to the dealership and the entire process was absolutely seamless. She is a true professional. I Have never had a car buying experience like this. It brought my faith back in good old fashion customer service.
Process was easy and friendly from the start to finish. Chris was very helpful and found the exact car we wanted color and all options.
Steve Mink is the kind of sales persons that you want to work with when buying a car. I went to MW looking for a car that they had posted online. I showed Steve this and with no other questions he went to work to get that car brought around for a test drive. He then did a complete overview of all the features that it had and was able to answer any questions that came up. The knowledge of the infinity brand that he has was very helpful. When it came time to talk about numbers the price of ...
Steve Mink took great care to make my vehicle purchase a pleasant experience and delivered on everything he said he would do. He was professional, courteous and made me feel comfortable with the process.
Great staff that was extremely knowledgeable. They even delivered the vehicle to my home. Agnes was great! Thank you again for the great buying experience.
Steve Mink did an excellent job of patiently working with us and found the best car for us at this time. We test drove several and he listened well and figured out quickly what would be a good fit for us. He made the car buying purchase enjoyable! We love our car and are thankful for him.
We began this transaction mostly via email and phone. I tend to trade in and out of cars often - this being my 47th car since turning 16 (40 years ago) and my sixth Porsche. These guys were professional in the negotiation process, and when I arrived to pick up and pay for my Carrera were ready and moved the process along with super efficiency; but also with a personal touch of making a customer feel welcomed and appreciated. I've dealt with auto dealerships from Seattle to Miami and in between and these guys do a superb job. We have two ...
Very straightforward and easy car buying experience thanks to Steve and Filip. They accommodated some specific requests, exemplifying the level of customer service I had been told to expect at MotorWerks. Definitely will be back to Motor Werks given the breadth of brands and level of service.
Had a very smooth transition on my trade no hassle and great people to do business with they don't just give up they work hard for u.
Pleasant & open conversation. Seeing the same information as the salesperson on the large monitors felt less intimidating. A real upgrade experience at this dealership, yet not pretentious. Very satisfied customer experience.
I’ve leased multiple cars from Motor Werks and always have had a great experience. Steve Mink was wonderful to work with and I would highly recommend him.
Steve was very friendly and professional. He was upfront and transparent about the one and only sales process and helped us get the most value from our trade in.
Steve Mink @ Motor Werks INFINITI was amazing! He went in on his day off to help in my car search and helped me to get a great deal on a great car. Buying experience was relatively easy.
The dealership is modern, clean, and spacious. We paid a fair price for a good car. Our salesman Steve was friendly, knowledgeable, and accommodating. His approach is low pressure and easygoing. we will definitely come back for our next car and will recommend Steve to our friends.
Dealership has lots of options, salesman was easy to work with and very helpful in helping me make my decision. Brought back for service 2 days later and they were very accommodating, great customer service!
Tony Kashif, great salesman, very knowledgeable and professional, will definitely recommend Motorwerks Honda to anyone . It was my sixth car that I bought at Motorwerks and every time it’s a pleasure do deal with them!
Highly recommended, very easy to work with. Eric does a terrific job on explanations and makes it easy to work with
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