Customer Testimonials
Frank and peter helped me out at this location. I was definitely a pain in the a** so I apologize but they didn’t get frustrated or upset or anything, all they wanted to do for me was help. Made the process easy and stress free tbh and I don’t like back and forth too much so I appreciate that on their end A LOT. Especially with me switching the car I wanted twice… again I apologize and appreciate you guys greatly!
As a 30 year customer of Motor Werks INFINITI, I have always highly regarded the service department. However, the most recent service experience I had was beyond exceptional. Jason Glasby was my service representative. The appointment commenced with a very friendly greeting and a sincere concern about the issue with my car. Jason listened carefully and also was able to sense that I have been struggling to master some technology in the car. He initiated an overview of features which was surprising and more than appreciated. He continuously provided progress reports on my vehicle status, including the need for 2 software updates ...
Mark Smith was a pleasure to deal with. The sales manager Lorena Mena was also very professional and accommodating. They have earned my business and you should give them a chance to earn yours.
Mark Smith was my salesman, and Lorena Mena was the sales manager I dealt with. Having been in the business before, I can tell you that these folks here at Motor Works Infinity are very accommodating and reasonable. With a little negotiating, we were able to come to an agreement on the vehicle I selected to purchase. I would highly recommend giving them a chance to earn your business. They have earned mine.
They were very friendly. Josh was very easy to work with and worked with me to get the best deal possible. I drove 5 hours to the dealership and was in and out in 45 min.
UPDATE: MW INFINITI worked with us to make this purchase happen! Thank you Edgar for your continuous effort to get it done, and for Arkadiusz’s help. 5/5 We were shopping for a used car and decided to stop in. We entered through the BMW side (this place is huge!) and the receptionist was kind enough to walk us over to Infinity (where this used car was located). We were immediately greeted by Edgar who was polite and helpful. He showed us the car we initially came in for, but then showed us a newer model. This one was absolutely gorgeous ...
If only every sales man was like peter kashuba the world would be in a better place not only did he sell me a great car in witch I've never bought on line before but he went above and beyond to help me even more with good information. Peter thanks hats of to you I love my beamer yes.
Peter was great, he made the transaction go smoothly without any issues! Thank you!
I work with Arkadiusz Korbas. He is an honest salesman. I got a nice car from infinity motor werks.
Great experience buying a car here. Frank Yang was easy to work with and got everything done quickly.
Nate was fantastic he was patient and I appreciate him walking me through the process he did a great job I wish you the best Nate.
July 18, 2024 was the first time I was ever at Motor Werks. I was interested in the Infinity QX55 and linked up with salesman Mark Smith. After several hours, I walked out and got into my new 2024 Infinity. My wife and I absolutely love it. The best part is I had an enjoyable long day with Mark Smith. He was a delight to work with and treated me as a friend and a good customer. I can't wait to stop back at Motor Werks to see my friend, Mark Smith.
Wow! What an amazing experience I had last week purchasing my BMW through Ryan Freeman. He demonstrated the utmost professionalism, care and was consultative in nature which helped me tremendously. Ryan has made a me a customer for life and I would highly recommend him and the MW team as STELLAR!
Nadeem from INFINITI goes above and beyond. I have never had such a pleasant experience at a car dealership. I went home with a q50 RS and couldn’t be happier. Their professionalism, courtesy, and service was outstanding. I will definitely be coming back here for all of my future cars
Great service
Fast and efficient. I was literally in an out within 1 hr John was a great and catered to everything I needed.
I had never been to a Motor Werks facility but I am so glad we chose to stop in the Barrington location. After almost a year of looking for a car, we finally found exactly what we were looking for. A huge thanks to Mark Smith who provided amazing customer service and ensured we were taken care of from the moment we walked through the door and even weeks after. Thank you all!!
I had a great car buying experience at MW INFINITI. My salesman, Frank Yang, was extremely efficient in putting a deal together. He was very responsive and knowledgeable about cars. Also the manager, Tony, was very helpful in making this process as painless as possible. I've been a client of Motor Werks for many years and will continue to buy vehicles from there. I highly recommend Frank for those looking for a nice vehicle and don't necessarily like the typical dealer visits
Recently purchased a BMW X7! So happy to have Peter K. as our salesman! He was very informative, knowledgeable and patient with my wife and I, as we were deciding on our next family hauler. If you’re looking for your next vehicle…..ask for Peter K. at MotorWerks INFINITI of Barrington. Ask for Peter K. the next time you’re at MotorWerks!!!
We had a wonderful experience at Motor Werks INFINITI. Frank was a great source of knowledge in helping us make our decision. We felt very satisfied in the deal we made and would definitely return to purchase another car when we are ready.
⭐⭐⭐⭐⭐ I had the pleasure of working with Peter Kashuba as our sales representative, and I must say, he is absolutely exceptional! Peter's professionalism, expertise, and dedication to his clients are truly commendable. From our initial meeting to the closing of our deal, Peter demonstrated an in-depth understanding of our needs and provided us with tailored solutions that exceeded our expectations. His communication skills are outstanding; he kept us informed every step of the way and was always available to answer any questions or concerns we had. Not only is Peter knowledgeable and efficient, but he also has a genuine ...
Took care of my Q50 under warranty, replaced turbos and water pump in 1 day. Thats crazy fast, most dealerships would’ve kept the car for 5 days. Shout out to Kira for the most professional service and to Gary Martin for the best tech out there.
I had a great experience with Frank Yang at Motor Werks INFINITI. My husband and I were specific in our wants and needs in the car we had our eye on and Frank was so easy to work with to make the transaction happen for us in a way we needed. All of the staff we came into contact there were very friendly and eager to help. Really appreciate their help and highly recommend!
It was a pleasure doing business with Fareed at Motor Werks. He was helpful, patient and knowledgeable. We felt very comfortable working with him.
Nate Baginski and Chris Roehm are great client reps. I really appreciate all the time they took to make sure it was a great experience.
I would like to personally say thank you to Frank Yang and Ali Nauraiz for helping me out on getting my dream car. This is my second time buying a vehicle at Motor Werks. The first time took a very long time but that is to be expected. This time around I was in and out within 2 hours. Thank you guys once again for the great experience!!
We had a great experience with Nathan at Motor Werks, everyone we dealt with was very nice and professional as well.
Worked with Mark he was very friendly and made the process great. I also spoke with Ali and he was also amazing I would recommend this place to everyone!
Very enjoyable experience, Mark Smith went above and beyond my expectations. Worth the 4 hour drive, only took 3 hours on the way back zoom zoom!!
Quick and easy process, especially for leasing. James Williams and entire team were extremely helpful in delivering the car, even after hours! I'll be back there once this lease is up for sure!
We were so pleasantly surprised to find a non-pushy, honest and nice car salesman which we never ever would have expected in our experience. NAte was a pleasure to work with made sure we were happy and did so with a smile and no pressure would recommend him and infinity to anybody he was Most definitely one of the nicest car salesman and honest cars salesman I have ever met as well as nice! Thank you so much for everything NAte!
It was great working with Michelle she was very helpful and patient! We couldn't decide which car we wanted so Michelle took the time to compare the two cars. I HIGHLY recommend Michelle!!
The sales experience was the best I've ever experienced. Mark Smith is a great guy and went out of his way to make sure I was satisfied with my new INFINITI. Taylor, the sales manager, was super helpful as well. I will definitely be back when I'm ready to purchase another vehicle,
I have purchased two vehicles from Motor Werks of Barrington. Both experiences could not have been better. Frank Yang went above and beyond by coming in on his day off to finish the sale.
I was in the market for an used X5 M50I. Found one at this dealer in Barrington. It was a pleasure to work with Frank Yang. I was very helpful through the entire process. I highly recommended Frank.
Everything was great! Communication, timeliness, quality of work were just a few of the things I appreciate from a dealership. I highly recommend MW INFINITI. Peter and James deserve additional Kudos for their service.
I just wanted to say to Motor Werks Infinity thank you for your transparency on everything. Buying a car can be a challenge anywhere else, not here. John was so courteous and knowledgeable that made my whole buying experience a breeze. I will definitely be making future purchases from here. I'm also recommending all my friends and family here. Thank you again.
I worked with Peter and he was fantastic at answering all my questions. I went in with two different vehicles that I was looking to purchase and I left with a vehicle that I am super happy with. Peter is has a vast knowledge about cars which was very helpful in making my decision. He is down to earth and was an absolute pleasure to work with.
I live two and a half hours away from Motor Werks Barrington and had the pleasure of working with Taylor and James to purchase my new vehicle. Taylor made sure to answer all of my questions before I made the trip to see the car and James walked me through the process of purchasing the vehicle which was seamless. I highly recommend working with Taylor and James if you get the opportunity.
I am so pleased with help that Nate has given me throughout the whole purchasing process. I am currently waiting for the final steps to finalize my purchase and Nate is shipping the car to me. I will update with pictures when it is in my possession
Worked with Mark to purchase my vehicle and it was a fantastic experience. Being an out of state buyer, his quick and thorough responses were very important to me end he even met me at my nephew’s soccer game to deliver the car while I was in town visiting family.
What can I say about Motor Werks INFINITI other than SPECTACULAR!!! Here’s the truth: I started looking to purchase a new car before the new year began. Frank diligently followed up with me for a few weeks (but not in that annoying salesman way). It was actually that trait that made me at least give them a try, after visiting several other dealerships. Between Frank accommodating my schedule and coming in on his off day and the partnership of Ali, we got the job done and I drove off the lot in my new car! The entire process was ...
The wife and I purchased a preowned 2019 Honda CRV that is in excellent condition; low miles. Beautiful vehicle. Michelle Kuizin took good care of us through the process. Thanks for everything.
This is the 2nd vehicle I've purchased from Frank. He made such a good impression on me the first time and went back. He is extremely knowledgeable and patient as I had many questions. He got me a great deal and I will continue to recommend him.
This is my second time purchasing a vehicle from Motowerks and I'm glad I did.
I had the pleasure of working with Peter Kashuba which I highly recommend. He is an honest, straight up guy, which can be hard to come by when considering buying a car. Knowledgeable about cars and dedicated to getting you exactly what meets your needs. Most pleasurable car buying experience i have had and would most definitely work with him and motor werks again. Truly great company and great representatives.
High quality vehicles, good pricing, and a good selection. Quick to respond and easy to work with.
Was planning on visiting other dealerships but passed by MotorWerks and decided to stop in since I was there already. I'm glad I did. I was only going to stay for few minutes, but ended up being there for over two hours. Mark Smith helped me out and long story short, they didn't have what I was looking for (I'm very picky about cars) but we did test drive a few just to be sure. All I can say is this is a dealership where you don't have to deal with the typical "car dealership&...
I recently purchased Infinity Q55 and Frank was the dealer . Mr. Frank Yang was the sales representative. he was very knowledgeable , patience , excellent communication scales , attention to detail. i enjoyed going through the process of purchasing a vehicle with the help of Frank Yang who made the process go very smooth .
It was an absolute pleasure working with James to option out and order a brand new M3 Comp X drive. While I ended up buying elsewhere (I found my dream car in the exact specs I wanted), James was extremely pleasant to work with and made the order process very simple when getting a G80 M3 from the factory was not as simple. He made sure I was aware of all of the costs involved & took great care in making sure things went smoothly. This is my local dealer, and there have been other things I have needed helped ...
Only dealership I trust. 2nd vehicle I have purchased from them personally. My family has purchased others. They are fair, trusting, and that’s plenty when making large investments. I worked with Michelle and she’s great.
Michelle was an excellent client advisor who was professional, honest and trustworthy. I would highly recommend Michelle for your next purchase!
I was pretty shocked how well I was treated by the client advisors and management. I had issues with a previous car and went into Motorwerks Honda to get Into something better. I was introduced to a client advisor, James, who was exceptional. I was also introduced to the GM Aleks Keric who was very understanding and really took care of me. I would recommend Motorwerks Honda to anyone, any day. This dealership really goes above and beyond to make sure you are taken care of. 10/10
We had a great experience at this dealership with Michelle Kuizin. She was nice, knowledgeable and very transparent. I did not feel pressured at all at this dealership and that is one thing I dread when searching for a new car. They gave me a great trade-in value for my older car and I felt like I walked away with a good deal. I absolutely love my car and have already recommended Michelle to others.
Michelle Kuizin is the best sales person I’ve dealt with my entire life I will recommend her to anyone
Very Professional, curtious and knowledgeable. A pleasure to work with the whole team, made my car purchase a smooth process from the test drive to driving my new Subaru Outback off the lot.
Had another great experience with Shreena and the MotorWerks of Barrington team. This is my second transaction with Shreena and I highly recommend her to help with new car transactions. We were in and out of the dealership (in our new car) in an hour!
James Williams made the process as seamless as possible and was always straightforward and responsive. He was patient and transparent with all of our questions. I would specifically go back to him for our next car purchase.
Ask anyone, "Is there anything worse than the process of buying a car?" and most people will emphatically answer, "NO! It's the absolute worst!" But what if those people, including myself, could find a salesman who made car shopping the least worst? He exists! His name is Nat Baginski and he's a Client Advisor at Motor Werks INFINITI in Barrington. Working with Nate was easy and casual - the opposite of the pushy, high-pressure, somewhat "sleazy" stereotypical car salesman. Nate really listened to what I wanted, respected my communication boundaries, quoted me ...
I did not feel pressured at this dealership. If you are looking for an INFINITI ask for Nathan. He has a huge smile that makes you feel welcome and puts you at ease. No pressure no haggling no leaving me in the office. He makes good recommendations on restaurants in the area as well 😃 he took time to explain all the features. I'm so very happy and satisfied.
Phenomenal Service. If purchasing make sure to ask for Frank Yang.
Phenomenal service and attention to detail. If buying ask for Frank Yang!
Nate took great care of me! Great working with him and Taylor. Was able to test drive overnight which was a huge help.
Nathan at Motor Werks helped us buy a used car and we had a great experience. The car had to be shipped from out of state. He made the whole process easy and smooth. He answered all our questions over the phone or by text; he even answered them while he was off work. Thank you, Nathan!
I worked with Michelle, and she was amazing! I am a woman in my 30s, and buying a car has always been an uncomfortable struggle. Michelle made the buying experience so comfortable and fun. I ultimately bought a different vehicle than those sold by motorwerks, but I would have absolutely stayed with Motor Werks if they had exactly what I wanted. Overall, great experience.
Thomas Jackson is excellent and professional. He made the experience at MotorWerks seamless and quick.
The facility is very clean. Everyone was polite and professional, genuine smiles and nods from all the staff. Nate has been working at this location for 5 years. He was very knowledgeable and friendly and he worked with my financial situation so that I could get the car I wanted. The car is six years old with two previous owners, but looks and drives brand new! The service department did an excellent job. The process was smooth and quick, I was in and out in 3 hours. It’s been a week now and I absolutely love my car. Nate and the ...
This place is excellent! This was my first time coming here and was very impressed by this establishment! It's like the Epcot of luxury cars! Every area you entered was a different luxury brand that greeted you with beautiful shiny cars and helpful people that point you in the right direction! Very clean and professional too! Jason Glasby has been beyond helpful at answering ALL my questions I've thrown at him and assisting me with what my vehicle needs and wants! I also wanted to specifically thank Taylor Lehotan as well as Thomas Jackson for answering all my ...
Thomas is really friendly and did his job really well, worked till the last minute, ten out of five
Nathan is a great dude who helped me pick out the right ride. Awesome spot.
Michelle was fantastic handling the purchasing of my vehicle. It was a pleasure to work with her and Ali. Both provided the best in customer service. I love my car and the experience that went with it.
Frank Yang was great. Answered all my questions and went above and beyond through the entire sales process. From picking me up to get my new car to helping put the front license plate bracket on. He was very knowledgeable and easily answered all of my questions. He also applied no pressure whatsoever from a sales standpoint, which was so refreshing to not feel any stress or pressure while shopping. Frank was a big reason for me purchasing from Motor Works. Overall I am very happy with the car and the overall experience I had with Motor Werks!
Go see Sharon Lee. We've bought 3 Infiniti's from her since 2016, she's phenomenal. Fast, trustworthy, and extremely friendly. She took the car seat right out of my old car and put it in the new one and gave my kid a hug (who she has known since she was a baby when we bought our first INFINITI from her). Good people.
The staff very courteous and accommodating. The transaction was quick and painless. Nathan was stellar.
We had the privilege of starting with Dean on one day & ending with Nate on another day. They were both knowledgeable, patient and responsive to our needs throughout the entire car buying experience. Nate was honest & humorous which made it easy to hang out a bit longer while waiting for paperwork to process. We will most definitely recommend MW to friends and family as the service & cost savings made the overall experience worth traveling from Chicago for. Thank you!
Looked at buying another car from Motor Werks and researched the Cadillac ct4. Although, i didn't buy the CT4 after test driving it, i really enjoyed the care, patience and follow-up by Frank Yang. The Dealership and the people like Frank are top notch.
Just so simple! Only had to deal with my guy Nate, not a bunch of extra high pressure sales managers. Such a pleasurable car buying experience. I met one of the managers, Ali and he was a pleasure also. Didn’t come in to sell me anything, just to introduce himself. We chatted about business and the economy and he had some ideas for Nate on the warranties we were looking at. Matt the car Porter was able to give me a ride to drop off my rental. Matt was friendly and professional.
Excellent customer service from talking to Laurie and meeting Taylor but Nathan was just excellent! Very professional, very patient and tremendous in his delivery! Personable and would buy another car from him at Motor Werks Barrington. Kudos to all!!! P.s thanks for the free Starbucks coffee!
Buying a car from this dealership is smooth and easy. My salesman (Frank) answered all my questions with 100% honesty. Everything was an organized and a simple process. Everyone envolved in the process was nice too! They even threw in an oil change/interior detail/tank of gas upon arrival. I would 100% buy a car from Motor Werks again! Thanks again Frank!
Great experience, im we had a pleasure to meet Jeff Lang and he’s a 5 star person that focus on what you like not what a regular sales person would focus on..! Top of the line dealer, great experience with everyone..!
Michelle Kuizin was wonderful! She helped us and was patient and kind as we made our decision and changed our mind several time. Everyone we encountered was helpful. We never felt pressure and everyone seemed to work collaboratively. Great experience at Motor Werks! Highly recommend! And I love my car!!! (Even though someone dinged the door two days after we bought it! 😠)
Would like to thank mr Nate Baginski for his help seeing me through my transaction with my motor Werks purchase, he was great in aiding my financing application so I could leave with my new vehicle thanks Nate.
Great group of people, works with you hassle free. Quick and precise on paperwork and contacts
What a great experience from start to finish. Dean Dimitri kept us informed at every stage. He was polite, straightforward and professional. From what I could tell he was a great example of the company all around. This was a pleasant buying experience. They kept their word on timing and fixes to the vehicle (we bought used).
angel is the very best he he handles all of my car needs the service is 2nd to none
Geoffrey was knowledgeable on the vehicle and professional and accommodating in his business dealings with us. MotorWerks appears to be a top-notch dealership, focused on customer satisfaction.
We've worked with this dealership many times in the past and have always received professional and great customer service especially Ken Betts and Taylor, the Inifiniti manager.
The dealership was grand & everyone was very friendly. Geoff is great at his job he is very knowledgeable & understanding. I was there for 4 hours but time flew. I had a great experience with the motorwerks team!
Excellent and friendly honest service. Very happy client. Geoff makes car buying a wonderful experience.
The entire purchase process was a pleasurable experience which is not easy to say for a car dealership. I would recommend Motor Werks INFINITI to anyone looking to purchase or lease a INFINITI.
Geoffrey was very knowledgeable and helpful from start to finish. He made the car buying process relatively painless and comfortable.
Geoffrey is definitely a natural salesman.. very patient but thoughtful and proactive. Together with his team, they provide the best service experience. Will highly recommend Geoffrey and Ali his manager.
Geoff was awesome he was very helpful, had great follow up and not pushy. I would return and have him as my salesperson on any future purchases and I would refer him to family and friends.
The manager and Steve were great The dealership was clean and.everyone was great Infinity cars are great
Geoff was very helpful in getting us the right car. Took his time to explain everything and didn't rush us at all. Very happy with the service that was provided by all, Thanks again. Ken and Kathy
We had a great experience purchasing a QX50 INFINITI, as well as trading in our previous two INFINITI vehicles. Stephen Mink gave us exceptional service in all aspects of that process. He also followed up with us after the purchase to ensure that we were satisfied and answer any questions we had.
We recently purchased an Infinity QX50. Stephen Mink was our sales representative who gave us exceptional customer service. He gave all of the options available to us to make our decision easy. He also handled the trade in process for our two former Infinites that we enjoyed for years, and he gave us the best deal in the process. He also followed up with us after we got home with our new car. He was very quick to respond to any questions we had and helped us familiarize ourselves with the car.
I had an amazing experience buying a car off their lot. And Geoff was amazing at giving me knowledge on the vehicle and was accommodating on getting the deal done.
