Great experience, they were able to get more for my trade in than any other place had quoted me for. Geoffrey was thorough, smart, knowledgeable, and went above and beyond just buying the car.
Geoff was great to work with. Very thorough and took his time with us. Would recommend him to anyone!
Jeff and the finance team did their best to get me into a nicely optioned out SUV. They were patient and thorough yet efficient in getting me into the vehicle.
Phenomenal experience from start to finish. We've worked with Ali for over 5 years, and it's been a smooth process getting a car through him and motor werks everytime! Geoff was the sales rep who helped us this time, and he was the most hassle-free, modern car salesperson I've ever dealt with. It felt like I was shopping with a friend. I highly recommend Geoff when purchasing your next ride!
Good service! Scheduling was easy. Got the maintenance done on time as promised. Friendly staff! Free coffee and car wash. All your car needs in one spot.
High service, very helpful and informative! Great buying experience, friendly and experienced sales and technical staff. Great service department! I would highly recommend this dealership! Beautiful facility.
Anthony Juliano provided us with service that can only be described as above anything we have dealt with in the past. It rates a 5 star rating. Our entire experience at Motor Werks was outstanding! There was no pressure to buy anything we did not want and the closing on the car was smooth and tension free.
Dean was extremely thorough, kind and patient with us through the entire car purchase experience. He made the process smooth and quick - I think it may have only taken 30 minutes to get financing and all paperwork completed!! I was so impressed with his customer service and will definitely recommend him to my friends and family!!! I feel blessed to know him and his manager Seth!!
Frank was kind considerate knowledgeable and answered all our questions. Excellent experience. Recommend him highly
Motorwerks BMW of Barrington is an outstanding dealership and service center. They performed a TwinTurbo replacement in a In a tight deadline with outstanding results. Recommend you always take your BMWs to Motorwerks for service.
exceptionally versatile in a complex business to make a tricky transaction possible. very attentive and cordial. Highly recommended. i am very happy with my experience there.
I purchased a used car through the Mercedes dealership. My salesman Scott Sables made the whole process easy and low stress. I was a little intimidated upgrading to a German car but he was approachable and really worked at making it a deal I was happy with. He went above and beyond developing the client-salesman relationship.
I worked with Ozzie Nieves and had a really good experience buying my new car. The dealership was friendly and helpful throughout the process. The ongoing support since I purchased the car has been above and beyond. I will certainly go back for my next BMW.
Our sales person was Brian Martin. From the time we contacted him, he was customer friendly, explained things in a clear manner, was knowledgeable and updated us with the progress of our order. Closing the deal was good. He is professional, spent time with us and he is responsible.
The service area is impressive with each brand having its own dedicated entrance and teams. I encountered and observed a number of employees. They all knew their clients and addressed them by name. They all explained with specificity findings, consequences, with recommended next steps. Impressive!
Thank you to Lance, Josh, Sam and Keaton for making the purchase of our BMW X5 a great experience! They went up and above to make sure all my questions were answered and get us the best deal. My wife loves her new BMW.
Excellent service! Employees are professionals,and very helpful! Don't put pressure on you to buy.Highly recommended this place
The car market as of 4/02/2022 is horrible for buyers and sellers. I have been searching for something to lease when my BMW lease (from a competitive dealership) is up in 3 months! I sent one email inquiring about one x3m40i 2022 NEW that was advertised. Within 2 minutes I had not only Pete Jacob the Sales Consultant but his Sales Manager Yesenia Cruz also contact me! I have to admit that impressed me knowing and having experienced from most local dealerships empathy, non urgency. These two invited me in the following day and actually HELD onto this amazing SAV with only ...
Real professionalism between Ryan and Ali. They showed me a dozen cars and never did I feel like it was hassle for them. They were able to get me such a great deal on my car that I immediately started looking for a second car to buy there. This dealership will be receiving my business for a very long time.
Kira in service department is amazing. She is personable and professional! Super quick response time and took care of a concern that I had (which turned out to be nothing) after purchasing my 2018 certified q50 (Vesko (client advisor) and his manager Patryk is a pleasure to work with)! Kevin gave the personal touch of installing my newly ordered license bracket near closing time! Highly recommend INFINITI Motorwerks!
I've been a Honda customer for over 30 years. No car dealership is perfect. I've had some ups and downs with service. Sometimes in the past year or so I questioned things. Today I had great service from Jason. He did an excellent job following up and explaining what was done.
We drove over 3 1/2 hours to meet with Dean. He did an excellent job explaining everything and was very efficient! Highly recommend!
Service Consultants Kira Kuszynski and Jason Nuzzo are wonderful. They are the reason I bring my INFINITI to Motor Werks. Without either, I would go elsewhere for service. I trust them explicitly. They are both honest and knowledgeable. They treat me with respect and kindness regardless of my car issue. The service/repair work has always been complete the first time, thanks to the Service Department as well.
Very helpful answered all of our questions. He did everything he said he would do, never felt any pressure to make a decision and buy from him again anytime!
From the 1st contact through the whole process this group was easy to work with and strike a deal. Fair negotiations on price and trade in and no pressure to strike deal. Highly recommend Nathan Bagninski did what it took to make the final deal.
Solid inventory, great service. Dean made the entire process so simple and efficient. Great communication, friendly, excellent handling of the sale.
Great experience at Motor Werks, Dean was especially helpful in guiding me through the car buying process. He is down to earth and knowledgeable at his craft. Would recommend Dean and Motor Werks to any others looking to make a New/Used vehicle purchase.
Amazing dealership experience. I was searching for months, then I finally found the one at BMW Barrington. I was connected with Angel and the process began. Josh and Angel went above and beyond in every way possible and I greatly appreciate it. They didn't even let me take the car home the day of purchase because it hadn't went through its "safety inspection". Any other dealership would let it go without checking it once a customer signs off on it. They ended up putting about 4k into the car after it was sold just to make ...
Sean Chokski was most impressive as a salesperson. Very knowledgeable about the product line. No high pressure. No false promises. Kept in touch both by phone and email.
Just purchased a Honda crv from motor werks, worked with Bill Covert easy to work and had the best car buying experience ever. They are totally profesional in every area. I highly recommend motor werks!
Sales and finance were friendly, knowledgeable, and attentive. Not pushy and that was refreshing. I enjoyed the experience and would recommend working with Brandon if you get the choice.
The service was great. I don't see how they could have serviced my car any better.
Purchased a new vehicle thanks to Joshua Simpson and their GM Terry Kioutas. They made the entire process from start to finish seamless and I was in and out within an hour of agreeing to buy the car, which I love by the way!
Sean was really great and professional. The process was fast, we are super happy with our purchase. Sean was very patient and helpful throughout the entire process. Thanks again Sean!
This was a wonderful experience overall, the client advisor I had was Mark Smith. He made purchasing my first car myself an experience to remember. He was very nice, cooperative, understanding, and helpful from beginning to end. The best part was everything was done through his office so there was no going constant back and forth anywhere to be fully registered for the vehicle. I have no regrets with my purchase and I wouldn’t have wanted to go anywhere else or work with anyone else through this memorable experience.
Top notch experience in completing my lease buyout with Nathan at MotorWerks in Barrington. Very straightforward and honest dealing. I'll be glad to buy my next INFINITI (or BMW, Mercedes or Porsche) here.
Went to get a new car and my salesman Nathan was the best ! Fast and smooth and explained me everything I needed to know once making my purchase and now I’m really happy with my ride !
I think it was my lucky day to stop by this dealership. I was looking to purchase 2022 BMW X7 and learned now days it’s hard to get this type of suv because of current shortage problems. But they had 1 available and got it with no problem. Lots of car dealers taking an advantage of current market and charging 5k-10k over the MSRP but thankfully BMW of Barrington is not one of them.
John Gregory was terrific! John was easy going, got me a great number for my trade and a great price on the new vehicle. I would buy another vehicle from John and Motor Werks as well as refer him to my friends and family without hesitation.
Every experience I have had at this dealership has been A+. My salesman Bill Covert was wonderful to work with, not only during the purchase of my vehicle but also with follow up questions months after my purchase. I’ve only used the service department once, but Kevin Perrault was helpful and professional throughout the entire process, including alerting me to a potentially serious issue that was covered by my warranty. I bought my previous car from MW and I won’t go anywhere else.
So I never thought buying a car would be an enjoyable experience, but Bill Covert with the MW Barrington sales team made it so! The process of setting up an appointment allowed Bill to focus all of his time on me, which I appreciated! He was personable, amenable, and extremely knowledgeable about the 2017 Honda Pilot that it was impressive. We will be recommending Bill and Motor Werks to any and everybody looking to purchase!
Kira has been a lifesaver for us twice now! We originally had Christian Brothers do a diagnostic, and then 4 months later our battery in our QX80 completely died. They told us to tow it over there, and then charge us for a “battery diagnostic fee” plus new battery with no explanation. After a full day, we had to call them & they hadn’t even started work on it! I was told later that QX80 have high start draws, and we hadn’t driven it for 3 weeks due to illness. So after 3 5 min stop and go trips, the battery died. ...
BMW service was once again over the top in servicing my car and getting it back to as promised. Erik Swanson is my Service Advisor and he never fails to deliver the quality of respect and customer care that you expect from BMW. FIVE STARS ONCE AGAIN! Thank you Erik.
I had the best experience at this dealership! Anthony was super helpful and friendly. It was my first time purchasing a car and it was such an easy process!
John did a great job getting me familiar with my new car. He took the time to answer all of my questions and made me comfortable with all my cars features. Seth made the buying process simple and straightforward. Pleasure doing business with.
Kevin will get you in and out. Trustworthy dealership, keeps you updated about issues found.
Dean was amazing! Great communication and delivered on his word. He made the process extremely easy and stressless. Motor Werks has a great inventory and streamlined process.
Above and beyond any dealership I have ever been to, fair price and extremely great customer service
Highly Recommend. Helpful staff. No pressure, didn't feel rushed. Not only did we get a great deal, Frank was very easy to work with and made the process simple and fast.
Don’t need to go anywhere else, premium cars at a good price. Really nice place to shop at motorwerks. I ended up buying more than one car that week.
My Infinity vehicle was purchased at your dealership in 2008. Your service department has performed during that time all maintenance needs and requirements in good turn. At my age I intend to keep on driving this vehicle until one or both us give out. This, incidently, is the best car I ever owned.
A great and accommodating firm to conduct business with. Adding to this, an incredible staff of individuals at every level. I can't write this review without acknowledging my client representative, Dean Dimitri. Thanks for the opportunity to deal with such a complete professional.
Excellent service. Relaxed environment. Knowledgeable staff. John made the process pain free and enjoyable. Thanks for everything.
Probably one of the easiest car purchases I’ve ever made! Brian (my sales rep) was extremely knowledgeable, answered all of my questions and made me feel confident I was making the right decision! He didn’t try to force my hand, there was no pressure at all, I ironically saw a similar vehicle at a different dealership and the process left a very bad taste in my mouth, the experience at motor werks left a pleasing taste on my pallet if you’ve ever considered purchasing a quality predriven car you owe it to yourself to see what they ...
We had the absolute pleasure to work with Steve Minks. Steve went above and beyond to to provide an excellent personal experience. This hands down was not only the easiest car buying experience we have had but the most pleasant thanks to Steve! Motor Werks INFINITY as absolutely gained a customer for life!
Taylor LeHotan was great to work with and answered all of our questions regarding the new QX50 features and the financing terms. My wife and I never felt pressured and it was actually a pleasant experience purchasing a new car here at Motor Werks Infinity!
The Service Dept. is very good. The work was very well done. Kevin is an excellent service advisor. He is very friendly and professional! I would highly recommend Motor Werks and Kevin.
Simple. Worked out a price by text, we agreed and when the car arrived Anthony took the time to show us the car and how all of the features worked.
Knowledgeable staff with a caring viewpoint to assist you with your exact needs!
Excellent customer service while getting my oil change. Kelly was professional, knowledgeable and courteous. He had my car ready to go earlier than expected. Five star service!
Great service and efficient. Dean did a great job. Was friendly and provided good service and went out of his way to provide a great experience.
Constantine was great with following up on all of my questions. Very knowledgeable about the details of the vehicle and clearly enjoys cars and his work. I would recommend him to anyone looking for a vehicle in the greater Chicagoland area
The purchase of the vehicle was not like no other experience in buying vehicles. My immediate impression was the warm reception into the showroom by the sales representatives who went out of their way to get me to the appropriate person I was scheduled to meet with. I test drove the car of interest. Also, my trade-in value exceeded expectations. Finally, getting financed was the quickest turnaround I ever experienced. I would do business here again. Thanks to Seth and John, I was able to drive away in my new vehicle the same day.
I found the car I was interested in online and reached out to Motor Werks and immediately received a call back from Dean, who helped me throughout the entire process from start to finish. He was very patient and helpful and provided me with all the information I needed prior to visiting the dealership (since it was about a 3 hour drive for me). The process at the dealership went well - I was able to test drive the car and address the concerns I had. There was even a typo on the listing saying the car came with a CPO ...
The Salesperson was very good, Made me really comfortable and I was very impressed with all the options that he presented for me , I would highly recommend my family and friends to this dealership.. Great experience
We had an excellent experience! Dean sent us all the information we needed to make the drive to Chicago to purchase our vehicle. We would use Dean again to help us with another vehicle!
Great experience no pressure didn’t feel rushed, I highly recommend Dean Dimitri, Ali Nauraiz and MotorWerks if you are purchasing a vehicle this was the easiest dealership I have ever worked with!!
Dean was super patient with me as I searched for my new car. Once I made my decision Dean had everything done and ready for me when I walked in to the dealership. Awesome experience!
Taylor, Seth, Nate & Ali in Infinity worked collaboratively to get me in my new Maserati. They went above and beyond the Motor Werks expectation of excellence.
Been getting cars from motorwerks INFINITI for over 10 years. Though faces have come and gone, the quality of my vehicle and the process in getting me in the latest models remains the same...Outstanding. Can't say enough about Dean Dimitri. He has a bright future and was a pleasure doing business with. I'm referring family and friends to him. Another person I need to mention is Seth Gibrick ( management infiniti) this man went above and beyond to continue to keep me happy and my business in riding away with my new INFINITI. Both these gentlemen made this process ...
Motor Werks was a refreshing experience compared to other car dealers I've dealt with. I would definitely buy from MW again in the future. It was so nice not to have to go to the finance office!
Service manager Erick Swanson and the technician that serviced my car were, as always, exceptional, helpful and took great care of my BMW! Much appreciated!!
Will do his best to get you a great deal on a vehicle. Very knowledgeable, very friendly and great customer service. He has helped in everyway possible everytime
I purchased a used vehicle from this dealer and had an excellent experience dealing with there sales rep Anna Marie Horn. I recommend that you ask for her to assist you should you visit this dealer, you will be happy you did! Judd L
Chris Roehm knows the meaning of being easy to do business with!!! The buying experience at Motorwerks was the without question one of the best ever!!! Car ordered arrived this morning and Chris did everything possible to prepare it for delivery today. Very pleased with Motorwerks team...their cooperation, support and extra effort went beyond my expectations.
Amin and Salmann were the best!!!!! The entire process was fast and easy. They worked with me the finance company to get me a awesome deal. This is my new car buying home
We had a great experience with Barrington BMW team, in particular Agnes Greda, from initial inquiry of New X3 to final walk-through of vehicle. Mainly impressed with build to order option. Vehicle arrived on time and was no hassle ownership of vehicle as expected from the first phone call. I highly recommend this dealership and Agnes as a person with all her great qualities to experience.
Bought a 2018 Grand Sport Vette sight unseen. Mark Smith sent me videos of everything including the under carriage. He found me covered transfer yay and made my purchase flawless. Highly recommend this dealership.
I had the pleasure to buy a vehicle with Frank Yang. He gave exceptional services and I would highly recommend going to him in the near future.
Very happy with inventory. Sales staff was great. Austin and Phil did a great job.
Erik does a great job all around. He listens to concerns, keeps you updated on repair status, and makes sure that you are satisfied with all repair work. Can’t speak highly enough about the job he performs, consistently, every time. He's as good as they get.
We just leased our third car from Motor Werks and couldn’t be happier with the experience. We’ve worked the last two times with Steve and Seth and they went above and beyond to get us in the car we really wanted. They are by far the best dealership I’ve dealt with. Highly recommend them!!
The entire team, Steve, Tyler and Pat, were professional and courteous. They were extremely knowledgeable about BMW's products, warranties and service requirements. I appreciated their non-pressure approach and they bent over backwards to give me a fair price for my INFINITI trade-in. Without question, I would recommend them. It's the way car buying should be!
Worked with Dean when purchasing my vehicle from out of state and he was very easy to work with. Easy process all around and got my car shipped within a week or so. Thanks
I had another seamless leasing experience with Motor Werks concerning out INFINITI QX60. John Gregory made sure all my questions were answered. He explained everything in simple terms and made the experience painless. I would recommend Motor Werks of Barrington to anyone in the market for a new vehicle.
He was very kind and friendly. Answered all the questions I had for him. Very welcoming as well and would recommend him and the dealership to others.
Drove from Milwaukee to Barrington to buy a used 2012 Camaro. We were a little apprehensive/ intimidated buying a used Chevy from a luxury car dealership. Cars on the showroom were $200 k . We met with Boban and he made us feel at ease. Definitely a great guy to work with. Enjoyed our experience at the dealership. Can't say that I have ever enjoyed car shopping but, Barrington Porsch certainly put our minds around ease
Motorwerks is an awesome dealership from the buying process to the service and maintenance lifecycle. We are part of the inner circle program with pre-paid maintenance and protective services whereby we just text the service owner for our contract when it’s time for maintenance and they come to your house and pick up the vehicle and leave a loaner. They are fast and provide excellent care for you as the customer and the vehicle. We are extremely happy and satisfied with our experience.
Buying a car from Motorwerks is a simple process. It was nice now being subjected to the usual car dealer antics.
Great car buying experience hassle free easy people to do business with. I came from over 700 miles away good selection of vehicles had the exact vehicle I wanted painless experience. Highly recommend. Kudos Barrington Mercedes!!!
Been looking for a model X for a few months and called Dean to grab some information and he went above and beyond. Dean also helped arrange delivery of the vehicle since I’m out of state. Great, easy process!
Anthony is an amazing sales person. He takes care of the customers listens to their needs and truly cares for his customers. Me, my family, and friends will come to him. Thanks again Anthony Miss being there with you
Tyler Burmeister was my sales person. He made the process seamless and timely. I got to the dealership at 6:45pm and out by 8:35pm
Yesterday I purchased my new Mercedes Benz truck from the Porsche Barrington dealership. My sales person name was Sharon. I highly recommend that you purchase a car from Porsche Barrington. The service was exceptional! 5 star guaranteed service from the point of when I entered the dealership up until I drove off with my new truck! With all of the vehicles that purchased in the past, I’ve never had such a wonderful salesperson. Sharon was professional, friendly, courteous and very helpful and knowledgeable on answering any questions that I had regarding my new purchase. I highly recommend this dealership! My ...
Mark Smith did a outstanding job working with my wife and I We purchased a GX 60 vehicle and made a friend in Mark. Everyone at the dealership made us feel at home. Thank you Mark for all your help.
Everyone I've met here is always polite, respectful, and willing to help with whatever my need may be. Especially Kevin, making sure I'm being notified and always up to date on my car.
Worked with Elvjis in the Porsche Store. Excellent experience. Elvjis really Knows his cars and made the whole process very easy. Very happy with the car and the overall experience with Motorwerks I would absolutely return to Motorwerks to buy my next car without thinking twice.
I have been servicing my bmw vehicles here for the last 8 years. Victor is a fantastic service rep and is always on point. Great job !!
This establishment is very well run and courteous. They are responsive and Repairs are performed to my satisfaction. They got my vehicle in for needed repairs quickly.
My BMW X5 was out of service waiting for a part and COVID had impacted the availability. After long delays Eric Swanson was finally able to get my car repaired and back to me. Outstanding job! Eric provided a loaner car and communicated with me via text and telephone to provide frequent updates.
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